Privacy Policy
CUCIX — For customers in Northern Cyprus (KKTC) and other markets outside Turkey
Last updated: June 2026
1. WHO WE ARE
CUCIX YAZILIM TEKSTİL ORGANİZASYON DIŞ TİCARET LİMİTED ŞİRKETİ ("CUCIX"), Güvenevler Mah. 1928 Sok. Ekinci Global İş Merkezi No:5 İç Kapı No:25, Yenişehir, Mersin 33140, Türkiye.
VAT number: 2150669486
Contact: info@cuciwear.co
CUCIX is the data controller for personal data collected from customers outside Turkey. We are committed to protecting your privacy in accordance with the Turkish Personal Data Protection Law (KVKK, Law No. 6698).
2. WHAT DATA WE COLLECT
We collect the following categories of personal data when you shop with us:
- Identity data: Name
- Contact data: Email address, phone number, delivery and billing address
- Transaction data: Order history, items purchased, payment method details (card numbers are not stored by us)
- Technical data: IP address, browser type, device information, pages visited, time and date of access
- Cookie data: See our cookie section below
3. HOW WE USE YOUR DATA
| Purpose | Legal basis |
|---|---|
| Processing and fulfilling your order | Contract performance |
| Sending order confirmation and shipping updates | Contract performance |
| Customer support and handling returns | Contract performance / Legitimate interests |
| Fraud prevention and site security | Legitimate interests |
| Compliance with legal obligations (tax, accounting) | Legal obligation |
| Marketing emails (if you opt in) | Consent |
4. DATA SHARING
We share your data only with third parties necessary to fulfil your order:
- Shopify Inc.: Our e-commerce platform processes order and payment data under its own data protection commitments and standard contractual safeguards.
- Payment processors: Payment data is handled securely. We do not store card numbers.
- Courier and logistics companies: Name and delivery address for shipping purposes only.
- Legal and regulatory authorities: Where required by law.
We do not sell your personal data to third parties.
5. DATA RETENTION
- Order and transaction records: 10 years (Turkish tax and commercial law requirements)
- Customer account data: Until you request deletion or close your account
- Marketing preferences: Until you withdraw consent
- Technical logs: Up to 12 months
6. COOKIES
We use the following types of cookies:
- Essential cookies: Required for the site to function (session management, shopping cart). Cannot be disabled.
- Analytics cookies: Help us understand how visitors use the site. No personally identifiable information is collected.
- Marketing cookies: Used to show relevant content. You can opt out via your browser settings.
7. YOUR RIGHTS
Under the KVKK (Turkish Personal Data Protection Law) you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Ask us to correct inaccurate data
- Erasure: Ask us to delete your data
- Restriction: Ask us to limit how we process your data
- Object: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: At any time, where processing is based on consent
To exercise any of these rights, contact us at info@cuciwear.co. We will respond within 30 days.
8. COMPLAINTS
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu) at kvkk.gov.tr.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes are posted on this page with the updated date. We recommend checking periodically.
10. CONTACT
Data protection enquiries: info@cuciwear.co
CUCIX YAZILIM TEKSTİL ORGANİZASYON DIŞ TİCARET LİMİTED ŞİRKETİ, Güvenevler Mah. 1928 Sok. Ekinci Global İş Merkezi No:5 İç Kapı No:25, Yenişehir, Mersin 33140, Türkiye